Page 1 of 1

Customer Satisfaction with Technical Support

Ticket Number *

Name *

Company Name *

Email *

How did you contact the representative? *

If other, please specify:

Overall, please rate your satisfaction with Customer Service. *

Based upon your overall experience, please rate your satisfaction with Customer Service in the following areas: *

Very satisfiedNeither satisfied nor dissatisfiedVery dissatisfied
Issue resolution
Promptness of answering
Professionalism of Representative
Overall quality of issue handling

Do you have any additional comments about your experience or suggestions on how we can improve? *

How frequently do you contact Customer Service? *